At Getwireless.net, we value your input on any aspect of our business. You may contact us by emailing your comments and/or questions below or call us at (814) 867-2100 or toll-free at 1-888-880-8603.
In the event of extreme weather conditions associated with Hurricane Sandy, impacted areas could experience power outages which may interrupt your High Speed Internet service.
For up-to-date information throughout the storm, please visit twitter.com/getwireless or follow @getwireless. This is where we will be updating any network status updates during the storm.
If an outage does occur, please know we are working to restore your service as quickly as possible. Often outages are due to loss of power at one or more sites. We will prioritize repairs, much like other utilities, making efforts to restore large groups of customers first and working through the list to individual customers.
If the storm has passed and you are still experiencing issues please contact our support team to open up a case. Also please document any damaged equipment for you home owners insurance agent as you would other storm damage.
Stay safe and thank you for being a Getwireless.net customer.
All systems are normal.
Average hold time to speak with a technician over the last 30 days: 0 minutes, 28 seconds.
We will typically perform scheduled network maintenance on Wednesday's from 2am-6am.